Frequently Asked
Questions

oopi uses advanced AI-powered OCR (Optical Character Recognition) technology to scan and recognize text from any image. Simply share an image with oopi or select from your gallery, and oopi will automatically extract and convert the text into an editable note. It works with printed text, handwritten notes, documents, and even screenshots.

oopi can process a wide variety of images including photos of documents, handwritten notes, receipts, whiteboards, book pages, business cards, and screenshots. The maximum file size is 10MB per image. For best results, ensure good lighting and a clear view of the text.

Creating an account is simple and secure. Just enter your email address, and we'll send you a magic link. Click the link in your email or enter the 6-digit code to sign in. No password needed - it's quick, easy, and secure.

oopi is currently available on iOS through the Apple App Store. We're working on bringing oopi to more platforms including Android and web. Stay tuned for updates!

One token = one image recognition. When you share an image with oopi or select from your gallery, the app uses one token to recognize and convert the text into an editable note.

No! Purchased tokens never expire. Use them whenever you want — even a year from now. Your tokens are always with you.

Payment is processed through the App Store or Google Play depending on your device. All standard payment methods are supported: credit cards, Apple Pay, Google Pay.

Oopi does not offer free tokens or trial periods. All image recognition requires purchased tokens. This allows us to keep the service sustainable and maintain high-quality AI recognition.

Oopi is designed specifically for AI-powered image recognition, which requires tokens. Without tokens, you won't be able to use the core functionality of the app.

Token purchases are handled through the Apple App Store. For refund requests, please contact Apple Support through your purchase history. If you have issues with your token balance, please reach out to our support team.

If you've reinstalled the app or switched devices, you can restore your previous token purchases. Go to Profile → Manage subscription → Restore past purchases. Make sure you're signed in with the same Apple ID used for the original purchase.

You can view and edit your existing notes offline. However, the AI-powered text recognition feature requires an internet connection to process images. Your notes will automatically sync when you're back online.

oopi offers powerful organization features. You can create custom categories to group related notes, add tags for flexible labeling, and use the search function to quickly find any note. You can also filter notes by date, category, or tags to keep everything organized.

Yes! You can easily share your notes with others. Open any note, tap the share button, and choose how you'd like to share - via message, email, or any other app that supports text sharing.

Yes, we take data security seriously. Your notes and images are encrypted and stored securely. You have full control over your data — you can delete any note along with its associated image at any time. We never sell your personal data.